Privacy Policy

Last Updated: March 8, 2026

Thank you for using Artizan, an application developed by Multiversal Ventures ("we," "us," or "our"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your data. This Privacy Policy explains our practices regarding your personal information when you use Artizan, an AI-powered art market intelligence platform, including our mobile application and website.

1. Information We Collect

We collect the following types of information when you use Artizan:

Account Information

When you create an account, we collect your email address, name, account type (personal or gallery), and profile image. If you sign up via Google or Apple, we receive basic profile information from those providers.

Artwork & Inventory Data

When you use our inventory features, we collect artwork details you provide including titles, dimensions, descriptions, images, and associated artist information.

Camera & Photo Library Data

With your permission, Artizan accesses your device camera and photo library to allow you to upload and display artwork images within the app.

Device Information

We collect device-specific data such as device type, operating system, and unique identifiers to optimize app performance and for crash reporting.

Usage Data

We collect information about how you interact with Artizan, such as feature usage, navigation events, and app performance metrics.

Waitlist & Preferences

If you join our waitlist, we collect your name, email, art interests, price range preferences, preferred artists, and related preferences.

2. How We Use Your Information

To create and manage your account and provide personalized features.
To provide AI-powered artwork analysis, price estimation, and market insights.
To manage your artwork inventory and collections.
To send push notifications about relevant updates (with your consent).
To analyze app performance, diagnose crashes, and improve the user experience.
To process subscriptions and payments.
To comply with legal obligations or respond to support requests.

3. Third-Party Services

We use the following third-party services to operate Artizan. These providers may process your data as described:

Supabase — Authentication, database, and file storage.
Firebase Cloud Messaging & Knock — Push notification delivery and orchestration.
Sentry — Error tracking and crash reporting.
Google Sign-In & Apple Sign-In — Social authentication.
OpenAI — AI-powered artwork analysis and price estimation (via server-side processing).
Stripe — Payment processing for subscriptions.
SendGrid — Transactional email delivery.

Each third-party provider is bound by their own privacy policies and processes data in accordance with applicable law.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data:

With the third-party service providers listed above to operate and improve Artizan.
If required by law, regulation, or legal process.
To protect the safety, rights, or property of our users and the public.
In connection with a merger, acquisition, or sale of assets (with prior notice).

5. Data Storage and Security

Your data is stored securely using industry-standard encryption at rest and in transit. User data and artwork images are stored via Supabase (cloud-hosted). Camera data (e.g., photos you capture) is processed on your device and only uploaded if you choose to save them within the app. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access — Request a copy of the personal data we hold about you.
Correction — Request correction of inaccurate personal data.
Deletion — Request deletion of your personal data and account.
Data Portability — Request a machine-readable copy of your data.
Opt-Out — Opt out of push notifications via device settings.
Withdraw Consent — Revoke camera or photo library access via device settings.

To exercise any of these rights, contact us at info@artizantech.io.

7. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us. Upon deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Artizan is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your data may be transferred to and processed in the United States or other countries where our service providers operate. By using Artizan, you consent to the transfer of your data to these locations, which may have different data protection laws than your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via the app or email. The "Last Updated" date at the top reflects the latest version. Continued use of Artizan after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@artizantech.io